We are SmartAping ("SmartAping," "we," or "us"). Your privacy is of utmost importance to us, and we are committed to safeguarding the confidentiality of the information you provide. We do not sell your personal information to third parties. We will only share your personal information with third parties when necessary for the delivery of services and data you have requested (further explained in this privacy policy).
SmartAping is the data controller responsible for managing your personal information and is the exclusive owner of the SmartAping website ("Website"), SmartAping web application, SmartAping services (each, a "Service"), and all the information gathered on it. SmartAping collects information from users in various ways (further explained in this privacy policy).
This privacy policy applies to personal information that we collect from you when you visit this website, create an account, or use our applications or services ("you" or "your" being interpreted accordingly). It provides details on what personal information we collect, the reasons for collecting personal information, its usage, the legal basis for processing your personal information, storage methods, and information-sharing practices.
As used in this privacy policy, "personal information" refers to any data that relates to you and allows for your identification.
By utilizing our service or providing your personal information, you consent to the terms of this privacy policy, so please review it thoroughly. If you disagree with this privacy policy at any point, you should cease using our Services, delete your user account immediately.
We reserve the right to modify this privacy policy at our discretion by posting a new version on our website. You should periodically check our website to ensure you are comfortable with any changes. If we make any material changes to this policy, we will notify you through the app, via email, or by posting a prominent notice on our website prior to the change becoming effective. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.
Should you choose to create an account, you will need to supply us with certain personal information to provide you access to our additional services that benefit users. You may also opt to provide us with further information about yourself, as described below.
During registration, you will be required to provide us with either:
The following information will be kept private and not publicly displayed:
If you register as a "Paid User", our third-party payment processor (Stripe) will also process information about your payment card and bank account information that we require for the purpose of recording and processing your account registration.
We also process any personal information you choose to provide when corresponding with us by email or otherwise visiting and interacting with this Website or any other services we operate.
When you use our service, you may provide us with:
Privacy Note: Your trading data, watchlists, and journal entries are private and are not shared with other users or third parties, except as necessary to provide our services.
We use minimal browser cookies (small text files placed on your device) to administer our site and ensure security. We do not use cookies for tracking, advertising, or analytics purposes. You can manage your cookie preferences through your browser settings.
Similar to most online platforms, SmartAping utilizes web server log files. These logs capture information such as internet protocol (IP) addresses, types of browsers, internet service providers, pages that referred you to us, and timestamps. We employ these log files to manage our site, gather aggregate traffic data for site planning, and to ensure compliance with our terms of service. IP addresses are not linked to personally identifiable information.
We collect data about the devices you use to interact with our services, including the IP address of the device (which also gives us an indication of the country you are connecting from), the type of device, operating system, and versions of browsers. This information is gathered to prevent spam and misuse of our services.
When you utilize our website or web application, we automatically gather analytics information using Google Analytics. This may encompass general device details, network information, and interactions with our services. We collect data in a pseudonymous form, and this analytics information does not include any personally identifiable information from your profile. We use this data to analyze and enhance the functionality of our services.
We utilize personal data in various ways that are essential for providing the services you intend to use, for certain legitimate interests, and as required to comply with applicable laws, as detailed below.
We use your contact information, such as your username and email address, in the following ways:
We use your trading preferences, watchlists, and usage information in order to provide you with our AI trading platform services, including:
You have the option to discontinue using our website and/or application and request the deletion of your account in the Profile settings. Your account will be deleted after 30 days. During this period, you can halt the deletion process at any time.
Please note that if you request the deletion of your account, we will remove the personal data you have provided us. For legitimate business processes and to comply with legal obligations, including tax laws, audits, and security, we must retain certain data for an extended period. This data includes transaction logs and financial records. The retention period will adhere to specific legal requirements, extending up to 10 years.
We may send you the following types of communications:
Users can opt out of receiving marketing communications at any time by clicking "unsubscribe" in one of the emails or by adjusting your account settings.
When you contact support, we use your contact details, as well as information about your device, server logs, a description of the problem, and any other supporting materials to help resolve your issues.
As a user of our services, you have certain rights regarding your personal data:
We share your personal data with third parties in the following scenarios, but we emphasize that none of these instances constitute a sale of your personal data:
We may disclose your data if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights, property, or those of our users.
In the event of a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. This policy will apply to your information as transferred to the new entity.
We may transfer your personal information to countries other than the one in which you reside, including to the United States, where our servers are located. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer, storage, and processing of your personal information in these countries.
We implement technical and organizational measures to protect your data and require the same from third parties we work with. We use encryption and other safeguards to protect your information during transmission and storage. We also take steps to secure our services, systems, and data, including restricting access to personal information to employees who need it to perform their duties.
However, no method is 100% secure, so we cannot guarantee absolute security. We strongly recommend that you use a strong, unique password for your account and avoid sharing it with others.
We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this policy, and comply with legal and regulatory obligations, such as tax laws and anti-money laundering requirements. Retention periods vary depending on the type of data and the purpose for which it was collected, but we will destroy outdated or unused data at the earliest reasonable time, typically within 10 years, unless a longer period is required by law.
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have unintentionally collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible. If you believe a child has provided us with personal information, please contact us at dan@smartaping.com.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: dan@smartaping.com
We will respond to your inquiries within 15 business days.